Maintenance & Support

A CRM your team actually uses.

Your CRM set up, cleaned up and looked after.

  • Fixed price, agreed upfront
  • A demo every week
  • You own everything
CRM Management & Support
CRM Management & SupportMaintenance & Support
MonthlyPredictable support plan
1 business dayFirst reply on every request
Overview

We set up, customise and look after your CRM, whether it is HubSpot, Zoho, Salesforce or a custom system we built. Fields, pipelines, automations, integrations and user access stay tidy, and when something breaks or your process changes, you raise a ticket and we handle it.

HubSpotZoho CRMSalesforceCustom CRMsZapierMakeREST APIs
CRM Management & Support

What's included

Book a free call
01

Setup & customisation

Pipelines, fields, views and permissions shaped around how you sell.

02

Integrations

Website forms, email, WhatsApp, payments and other tools connected.

03

Automations

Follow-ups, assignments and reminders that run on their own.

04

Data clean-up

Duplicates merged, imports checked and records kept consistent.

05

Ticket-based changes

Raise a request whenever you need a change or a fix.

06

Reports & dashboards

The numbers your team needs, in one place.

Why Rachyet

Why it matters

CRM Management & Support by Rachyet01 / 03
  1. 01

    One partner for the whole system

    No more chasing different freelancers for the CRM, the website and the integrations.

  2. 02

    Changes without hiring

    Get CRM admin and developer skills on demand instead of a full-time hire.

  3. 03

    Clean data you can trust

    Better reports and fewer missed follow-ups.

How it works

How our care plans work

5 clear steps, from the first call to launch and beyond.

  1. 01

    Review

    We review your site's software, hosting, security, speed and analytics to see where it stands.

  2. 02

    Choose a plan

    We recommend the Essential, Growth or Pro plan that matches your site and how much help you need.

  3. 03

    Protect

    We handle updates, backups and security and uptime monitoring, so problems are caught early.

  4. 04

    Improve

    We use your monthly hours for changes, speed improvements and new features as you need them.

  5. 05

    Report

    You receive clear updates in plain language on what we did, what we found and what comes next.

Industries we serve

Built for businesses like yours.

From local shops to growing startups, we design, build and grow for teams in every kind of industry.

Website and app work for retail & e-commerce businesses 01

Retail & E-commerce

Online stores and retailers that want more orders from every visitor. Online storeCheckout speed-upGoogle Shopping Explore
Website and app work for restaurants & cafés businesses 02

Restaurants & Cafés

Menus, bookings and online orders that keep tables full. Menu websiteTable bookingsOnline ordering Explore
Website and app work for real estate businesses 03

Real Estate

Listings and lead forms that look as good as the homes. Property listings3D toursLead forms Explore
Website and app work for healthcare & clinics businesses 04

Healthcare & Clinics

Clinic websites that build trust and fill the appointment book. Booking websiteLocal SEOGoogle profile Explore
Website and app work for education & coaching businesses 05

Education & Coaching

Course platforms and school websites that teach and sell online. Course platformPaymentsStudent portal Explore
Website and app work for startups & saas businesses 06

Startups & SaaS

From idea to MVP to paying users, with one team. MVP web appLanding pageDashboard Explore
Website and app work for travel & hospitality businesses 07

Travel & Hospitality

Hotels, resorts and tour operators that want direct bookings. Booking websitePhoto galleriesMeta Ads Explore
Website and app work for fitness & wellness businesses 08

Fitness & Wellness

Gyms, studios and wellness brands that grow memberships. Class bookingMembership siteApp Explore
Website and app work for manufacturing & industrial businesses 09

Manufacturing & Industrial

B2B websites, catalogues and portals for manufacturers. Product catalogueB2B portalLinkedIn Ads Explore
Website and app work for professional services businesses 10

Professional Services

Law firms, accountants and consultants that win clients online. Business websiteContent SEOLinkedIn Explore
Website and app work for fashion & lifestyle businesses 11

Fashion & Lifestyle

Brands that sell style online and grow on social. Online storeLookbooksInstagram Explore
Website and app work for automotive businesses 12

Automotive

Dealerships, garages and auto brands that get more enquiries. Inventory website3D configuratorGoogle Ads Explore
FAQ

Questions, answered.

Which CRMs do you support?

Common platforms such as HubSpot, Zoho and Salesforce, as well as custom CRMs and internal tools. Tell us what you use on a free call.

Can you take over a CRM someone else set up?

Yes. We start with a review of your setup, fix urgent issues and then look after it on a monthly plan.

Can you build a custom CRM?

Yes. If an off-the-shelf CRM does not fit, we design and build one around your process.
Still have a question?Talk to us on a free 30-minute call. No obligation.
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