Support that works like your own team.
Raise a ticket, we fix it. Clear, tracked and accountable.
- Fixed price, agreed upfront
- A demo every week
- You own everything
Raise requests in Jira or the ticket system you already use, and our developers pick them up: bug fixes, small features, content and configuration changes across your website, apps and CRM. Every ticket is tracked from request to done, so you always know what is being worked on.
What's included
Works in your Jira
We join your board, or set one up for you.
Bug fixes
Issues reproduced, fixed, tested and released.
Small features
Improvements and changes handled as tickets.
Website, app and CRM
One support team across all your systems.
Clear priorities
Urgent issues first, everything else in agreed order.
Monthly report
What was done, what is next and how time was spent.
Why it matters
01 / 03- 01
No hiring or onboarding
Experienced developers ready to take tickets straight away.
- 02
Full visibility
Every request tracked in one place, from raised to resolved.
- 03
Flexible capacity
Scale the monthly hours up or down as your needs change.
How our care plans work
5 clear steps, from the first call to launch and beyond.
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01
Review
We review your site's software, hosting, security, speed and analytics to see where it stands.
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02
Choose a plan
We recommend the Essential, Growth or Pro plan that matches your site and how much help you need.
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03
Protect
We handle updates, backups and security and uptime monitoring, so problems are caught early.
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04
Improve
We use your monthly hours for changes, speed improvements and new features as you need them.
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05
Report
You receive clear updates in plain language on what we did, what we found and what comes next.
Built for businesses like yours.
From local shops to growing startups, we design, build and grow for teams in every kind of industry.
01
Retail & E-commerce
Online stores and retailers that want more orders from every visitor. Explore
02
Restaurants & Cafés
Menus, bookings and online orders that keep tables full. Explore
03
Real Estate
Listings and lead forms that look as good as the homes. Explore
04
Healthcare & Clinics
Clinic websites that build trust and fill the appointment book. Explore
05
Education & Coaching
Course platforms and school websites that teach and sell online. Explore
06
Startups & SaaS
From idea to MVP to paying users, with one team. Explore
07
Travel & Hospitality
Hotels, resorts and tour operators that want direct bookings. Explore
08
Fitness & Wellness
Gyms, studios and wellness brands that grow memberships. Explore
09
Manufacturing & Industrial
B2B websites, catalogues and portals for manufacturers. Explore
10
Professional Services
Law firms, accountants and consultants that win clients online. Explore
11
Fashion & Lifestyle
Brands that sell style online and grow on social. Explore
12
Automotive
Dealerships, garages and auto brands that get more enquiries. ExploreQuestions, answered.
Do we need to use Jira?
Can you support systems you did not build?
How is it priced?
Works even better together.
Questions about Ticket-based Support (Jira)? Ask Rachy.
Ask about prices, timelines, examples or whether Ticket-based Support (Jira) suits your business. Our AI answers in seconds, any time of day.
- Answers in seconds
- Day and night
- No sign-up
