Online booking
Choose a clinic, a doctor and a time, day or night.
MedLink — Clinic booking & patient CRM
Online booking, patient records and automatic reminders for a group of clinics.
- Client
- Concept project
- Industry
- Healthcare & Clinics
- Services
- Web Development, Maintenance & Support, AI & Automation
- Timeline
- 10 weeks
Bookings, records and reminders in one place for every clinic.
Overview
MedLink is a concept booking system and patient CRM for a group of clinics. Patients book online at any time, receive reminders on WhatsApp, and staff see every visit and note in one secure record.
Goals
- Let patients book without calling
- Reduce missed appointments
- Give every clinic one shared patient record
The challenge
Receptionists took bookings by phone, patients forgot appointments and each clinic kept its own records, so nobody had the full picture.
Our approach
- 01
Online booking
Patients pick a doctor, a clinic and a time, day or night.
- 02
Patient CRM
Visits, notes and follow-ups in one secure record.
- 03
Automatic reminders
WhatsApp and SMS reminders, with one-tap rescheduling.
Inside the concept
Patient records
Visits, notes and follow-ups in one place.
WhatsApp reminders
Automatic reminders with one-tap rescheduling.
Role-based access
Doctors, reception and managers see what they need.
Clinic reports
Bookings, no-shows and busy hours per clinic.
Project timeline
How it would run
Discovery1 week
Clinic workflows and data protection needs.
Design2 weeks
Booking flow and staff dashboard.
Build6 weeks
Django app, reminders and integrations.
Roll-out1 week
Clinic by clinic, with staff training.
Deliverables
- Booking website
- Staff CRM dashboard
- WhatsApp and SMS reminders
- Reports
- Training and handover
Gallery
Inside the project
More work
More projects
Concept
Aurelia — Luxury fashion e-commerce
An editorial store where every product page reads like a magazine spread.
- Web Development
- Design & 3D
- SEO
Concept
Ledgerly — SaaS finance dashboard
Cash flow, invoices and bank accounts in one clear dashboard.
- Web Development
- Design & 3D
Concept
Skyline Realty — Property site with 3D tours
Buyers explore every apartment in 3D before they book a visit.
- Web Development
- Design & 3D
Concept
Nova — AI customer support assistant
Customers get answers in seconds, and the team handles only what needs a person.
- AI & Automation
Concept
PulseFit — Fitness coaching app
One app for workouts, check-ins and coaching chat, on iPhone and Android.
- Mobile Apps
Concept
Brew & Co. — Brand identity & launch
A brand with a voice, ready for the first day of launch.
- Design & 3D
- Digital Marketing
